Privacy Policy & HIPAA Notice

This Privacy Policy describes how Sovereignty Beauty & Wellness Bar, LLC (“we,” “us,” or “our”) collects, uses, protects, and discloses information obtained through our website, services, communications, and in-person care (“Consumers” or “Patients”). We are committed to protecting your privacy, safeguarding your information, and complying with all applicable state and federal privacy laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

By accessing our website, booking services, or receiving care, you acknowledge and consent to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information: We may collect personal information that you voluntarily provide, including your name, email address, phone number, billing information, and appointment details.

Health & Medical Information (PHI): When you receive medical, wellness, or concierge recovery services, we may collect health-related information necessary to provide safe and appropriate care. This information may include medical history, medications, allergies, treatment notes, and other data considered Protected Health Information (PHI) under HIPAA.

Marketing & SMS Communications: With your consent, we may use your contact information to send appointment reminders, service updates, and promotional messages. By providing your phone number, you agree to receive text messages from us. Message & data rates may apply. Message frequency may vary. Reply HELP for assistance or STOP or UNSUBSCRIBE to opt out.

Automatically Collected Information: When you use our website, we may automatically collect information such as IP address, browser type, device type, pages viewed, and referring URLs.

Cookies: We may use cookies and similar technologies to improve website functionality and user experience. You may disable cookies through your browser settings.

2. How We Use Your Information

  • Clinical Care: To provide safe, effective, and personalized medical, wellness, and recovery services.
  • Operations: Scheduling, billing, documentation, and internal administrative purposes.
  • Communication: Appointment confirmations, follow-ups, required disclosures, and optional marketing communications.
  • Website Improvement: Analytics and performance optimization.

3. HIPAA & Medical Privacy

We comply with HIPAA and applicable Tennessee privacy laws. Your PHI is used and disclosed only as permitted by law for treatment, payment, and healthcare operations. Access to PHI is restricted to authorized personnel and medical providers involved in your care.

We maintain administrative, technical, and physical safeguards to protect your health information from unauthorized access, use, or disclosure.

4. Sharing Your Information

We do not sell your personal or medical information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

  • Service Providers: Trusted vendors (e.g., payment processors, booking platforms) who are contractually obligated to protect your data.
  • Legal Compliance: When required by law, court order, or regulatory authority.
  • Business Transitions: In the event of a merger or restructuring, information remains protected.

5. Your Rights

  • Access: Request access to your personal or medical records.
  • Correction: Request corrections to inaccurate information.
  • Deletion: Request deletion where legally permitted.
  • Restrictions: Request limitations on certain uses or disclosures.

6. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

7. Contact Information

If you have questions about this Privacy Policy, your privacy rights, or HIPAA protections, please contact us:

Sovereignty Beauty & Wellness, LLC
2817 West End Ave Ste 126-299
Nashville, TN 37203
Phone: (615) 870-7989
Email: info@sovereigntybeautyandwellness.com